OVERVIEW


If you are happy/unhappy or satisfied/unsatisfied with our product do please contact us and let us know your experiences. We understand that our products may or may not work for everyone and would love to learn from everyone.






SECTION 1 – RETURNS


Our policy lasts 72 hours. If 72 Hours have gone by since your receipt of product, unfortunately we cannot offer you a refund or exchange.






SECTION 2 – EXCHANGE/RETURNELIGIBILITY


To be eligible for an exchange or return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.




To complete your exchange, we require a receipt or proof of purchase.




Non returnable: Gift Certificates




Please do not send your purchase back to the manufacturer.






SECTION 3 - PARTIAL REFUND


There are certain situations where only partial refunds are granted: (if applicable)


Item with obvious signs of use


Any item not in its original condition, is damaged or missing parts for reasons not due to our error.


Any item that is returned more than 72 hours after delivery received.






SECTION 3 - EXCHANGES




EXCHANGES (if applicable)
We only accept exchanges on items that are defective or damaged. All such applications are to bemade via our returns request page or sent to sales@13vegan.comaccompanied by a photo or video evidence of the item in question within 72hours of receipt.




ATTALIKA PRIVATE LIMITED has all rights to not accept a product as damaged if the evidence provided in not substantial. We will also notify you of the approval or rejection of your application via email.


SALE ITEMS (if applicable)
Regular priced items and Sale items may be exchanged unless otherwise stated during purchase.




SECTION 4 - SHIPPING
You will be responsible for paying for your own shipping costs (when sending to us) when returning/ exchanging your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.